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šŸ’„šŸ›‘ The Hidden Danger of a ā€œBusyā€ Studio

Studios That Ignore the 85% Rule Lose Members Fast. Here’s How to Stay Ahead.

šŸ‘‹šŸ» Hello Visionaries!

If you’re running a studio, you know the juggling act. Some weeks, classes are half-empty. Other weeks, there’s a waitlist longer than a Taylor Swift ticket drop.

The question every owner asks (sometimes daily):
šŸ‘‰ ā€œDo I add more classes?ā€
šŸ‘‰ ā€œShould I bring on another coach?ā€
šŸ‘‰ ā€œAre we ready for a bigger space?ā€

Most owners make these calls based on gut instinct. They feel the squeeze, hear a few complaints, or get nudged by coaches who are stretched too thin.

But here’s the truth: scaling by gut feeling is risky. Over-hire too soon and you bleed profit. Expand too late and you choke growth.

This week, we’re giving you the Capacity Math Formula — a simple, repeatable framework that tells you exactly when it’s time to hire, expand, or add classes. And yes, it’s backed by numbers, not vibes.

šŸŽ§ Prefer to Listen?

Catch this edition’s audio breakdown in the FitVision podcast, available now in the Supafitgrow Circle Community.

šŸ”¢ Capacity Math 101: The Formula

Here’s the three-step calculation every studio should run monthly:

Step 1: Know Your Class Capacity

  • Formula: Spots per class Ɨ % fill rate

  • Why it matters: Very few studios hit 100% attendance every time. People cancel, no-show, or book inconsistently. Using fill rate (average % of spots filled) gives a truer picture of reality.

  • Example: 20 spots per class Ɨ 75% average fill = 15 people per class.

Step 2: Weekly Capacity

  • Formula: Classes per week Ɨ average class size

  • Why it matters: This shows the total number of ā€œmember visitsā€ your studio can physically handle in a week.

  • Example: 30 classes per week Ɨ 15 avg. attendance = 450 weekly spots available.

Step 3: Current Demand

  • Formula: Active members Ɨ average visits per week

  • Why it matters: Not every member comes daily. Knowing your true visit frequency helps prevent panic-expansions.

  • Example: 150 active members Ɨ 3 visits per week = 450 weekly spots needed.

šŸ‘‰ When demand consistently hits 85%+ of cpacity, you’ve reached the ā€œred line.ā€

According to IHRSA (International Health, Racquet & Sportsclub Association), members who struggle to book their preferred class time are 42% more likely to churn within 90 days. That’s your warning sign.

🚦 The Decision Triggers

Once you’ve run the math, here’s how to interpret it:

Add Classes

  • When to pull the trigger: You’re at or near capacity, but your physical space still has available hours.

  • Example: Evenings are jam-packed with waitlists, but mornings sit at 50% fill. Adding more midday or hybrid time slots can ease the bottleneck.

  • Trend Insight: Class schedule diversity is a growing retention driver. A 2023 Les Mills Global Consumer Report found that ā€œconvenience and flexible timesā€ is the #1 factor for choosing boutique studios over big-box gyms.

Hire Coaches

  • When to pull the trigger: Your current staff is covering more than 20% above their scheduled load or showing signs of burnout (sub swaps, rising sick days, declining energy).

  • Example: Your two full-time coaches are each coaching 28 classes a week instead of 20. That extra load looks fine on paper but leads to burnout and member dissatisfaction in reality.

  • Pro Tip: Even a part-time coach covering 6–8 classes can free up your A-team to focus on client results and sales-generating activities.

Expand Space

  • When to pull the trigger: Classes are full, you’ve already maxed the timetable, and new members are literally waiting in line.

  • Example: You’ve got every morning, evening, and weekend slot booked out. Adding classes means splitting attendance instead of increasing it. That’s when physical space becomes the constraint.

  • Trend Insight: Post-2020, many studios are moving toward ā€œmicro-expansionsā€ (satellite locations within 3–5 miles) instead of one massive facility. This de-risks expansion and allows hyper-local targeting.

🧠 The Hidden Metric: Lead Flow vs. Capacity

Here’s where most studios miss the mark: they look only at current capacity. But expansion decisions should also factor in your pipeline.

  • Steady Lead Flow: If you’re generating a predictable stream of new trials and consults each month, you’ll need capacity to absorb them, even if you’re not technically ā€œat red lineā€ yet.

  • Slowing Lead Flow: If ads or referrals are slowing down, expansion might actually backfire. A bigger space with fewer new leads = higher costs without more revenue.

Supafitgrow studios use a dual-metric approach: Capacity % + Net New Members. If both are rising, that’s your green light to expand ahead of the crunch.

šŸ“Š The Capacity Stress Test (Run This Today)

Want to know if your studio is ready to scale, or if you should hold steady? Run this quick 3-part stress test:

1. Waitlist Pressure Check

  • Are more than 20% of your classes showing waitlists?

  • If yes, you’re losing potential revenue every single week.

2. Staff Load Check

  • Are coaches consistently covering more than 20–25 classes per week?

  • Anything above that puts them on the fast track to burnout (and members notice).

3. Growth Pipeline Check

  • Are you still adding net-new members each month?

  • If yes, and you’re already near capacity, you’re about to hit a growth ceiling.

šŸ‘‰ If you hit 2 out of 3 ā€œyesā€ answers, it’s not a matter of if you need to expand; it’s when. The sooner you act, the smoother the growth curve.

This stress test gives you a reality check: do you just need to shuffle schedules, or is it time to add staff, slots, or space?

šŸ“Œ Bottom Line: Takeaway

Scaling isn’t about working harder. It’s about knowing when your studio is ready for the next move.

āœ… Track capacity monthly using the formula
āœ… Watch for the 85% red line as your trigger
āœ… Choose the right lever (add classes, hire, expand) instead of reacting blindly
āœ… Pair capacity math with lead flow to predict demand, not just react to it

Studios that run these numbers monthly scale with confidence. Studios that don’t? They stay stuck in feast-or-famine cycles.

šŸš€ Quick Action Plan (Do This Today)

  1. Run your studio’s capacity math (see formulas above).

  2. Check your utilization — are you under, at, or over 85%?

  3. Layer in your lead flow trends: growing, flat, or declining?

  4. Make a clear call: do you need more classes, more coaches, or more space?

  5. Put ā€œCapacity Math Checkā€ on your calendar as a monthly non-negotiable.

  6. And if you want a growth partner to run the numbers for you and map out the next move, that’s exactly what we do at Supafitgrow.

šŸ“˜ New Resource: The Capacity Planner Toolkit

We built The Capacity Planner Toolkit exclusively for Supafitgrow Circle members.

Inside, you’ll get:
āœ… A plug-and-play calculator to run your studio’s capacity math in minutes
āœ… Benchmarks for class fill rates, member visit frequency, and staffing loads
āœ… A decision tree to know whether to add classes, bring on a coach, or expand space
āœ… Real studio case studies showing how small tweaks drove massive growth

Because growth shouldn’t feel like a gamble. With the right numbers, you’ll know exactly when to pull the trigger on your next big move.

FREE Business Growth Scorecard

šŸŽÆPlan Your Studio’s Growth: FREE Fitness Business Scorecard

Introducing the Studio Growth Scorecard

Use this free tool to evaluate your studio’s strengths and highlight growth opportunities.

Takeaway: Gain clarity and start the new year with a winning plan.

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Here’s to building your vision!
Michael Friedman - Chief Editor

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